About Us
LuggageGuy.com
The LuggageGuy.com mission is to provide our customers the best brands and products at the lowest prices, accurate and timely information, and the highest levels of customer service – the finest online shopping experience in our industry. At LuggageGuy.com you will find what you want, make an informed choice and receive what you purchased quickly and easily. We want to be your luggage store online.
Highest Quality Brand Merchandise –We sell only brand-new merchandise from the top luggage and fashion designers including, Diane von Furstenberg (DVF), Liz Claiborne, Pierre Cardin, Tommy Bahama, Claiborne, Nautica, Travel Gear, Levi's, Columbia and more. We travel-test and guarantee the quality of the brands we sell, in fact we insist that all products we sell come with a manufacturer’s warranty and we provide a LuggageGuy.com no hassle Return policy.
Low Price Guarantee –We absolutely, unconditionally guarantee the lowest price. If you find a legitimate advertised price for the same product, anywhere, from any authorized store, catalog or web site within 30 days of your purchase from us, we will match the price. We'll even match our own lower prices should we lower the cost of the item you purchased. Just send a copy of the advertisement, along with your order # or proof of purchase from us and we will reimburse the difference. You can mail the advertisement to us, or fax it, or even email it to us the lower price.
Customer Service –Whether you are thinking about buying, or you have already made a purchase, our knowledgeable sales and service staff is only a phone call or email away. We’re here to serve your needs. Give us a call. Our team is available from 8:00 am to 5:30 pm EST on weekdays to get you the answers you need.+1 800.971.4920
OUR SATISFACTION GUARANTEE
"We guarantee your absolute satisfaction – 100% of the time."
Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please send it back within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed.
Please see our returns policy
for specific information.
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